How We Handle Water Damage – The Right Way

Daniel Lockwood
Jul 28
2 min read

At Rush Relief Restoration, we know that discovering water damage in your home or property can feel overwhelming. Whether it's from a broken pipe, appliance failure, or storm damage, the longer water sits, the more costly the damage becomes. That’s why we follow strict, proven methods based on IICRC standards to make sure your home is cleaned, dried, and safe—the right way, every time.

What Is the IICRC and Why Does It Matter?

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets the industry standard for how to properly mitigate water damage. Our team is trained to follow these standards step by step, ensuring we don’t just clean up the mess—but stop long-term problems like mold, rot, and structural damage.

https://iicrc.org/abouttheiicrc/

Our Professional Water Mitigation Process

1. Immediate Response & Assessment

As soon as we arrive, we assess the situation, classify the water type (clean, gray, or black water), and determine how much of your home has been affected.

We use moisture meters and thermal imaging to find hidden water—behind walls, under flooring, and inside cabinets.

🔗 Why moisture detection matters

2. Water Extraction

Next, we remove all standing water using professional-grade vacuums and pumps. Time is critical—this helps prevent bacteria and mold from growing.

🔗 EPA Guide on Water Damage & Mold

3. Drying & Dehumidification

Once water is out, we set up industrial air movers and dehumidifiers. These machines run 24/7 until every surface is completely dry. We monitor progress with daily moisture readings.

🔗 CDC: Why thorough drying is important

4. Cleaning & Sanitizing

We clean all affected surfaces with antimicrobial agents to stop mold and bacteria from growing. Salvageable materials are cleaned, and unsalvageable ones are safely removed.

5. Documentation & Insurance Help

We photograph and document every step of the job for your insurance company. If you’re overwhelmed, we’ll even help with the paperwork and communication with your adjuster.

Why You Shouldn’t Wait

Even clean water can become hazardous if it sits too long. Within 24–48 hours, mold can begin to grow, and building materials like drywall, flooring, and insulation may become permanently damaged.

That’s why Rush Relief Restoration moves quickly—and follows the IICRC standard every step of the way.

Call the Pros Who Do It Right

We’re not just in the restoration business—we’re in the peace-of-mind business. If you’ve experienced water damage in Redding, Anderson, Palo Cedro, or the surrounding areas, call Rush Relief Restoration today.