What to Do Immediately After Water Damage: A Step-by-Step Homeowner’s Guide

Intro: Water damage can feel overwhelming — whether it's from a burst pipe, an appliance leak, or storm flooding. The faster you act, the more damage you can prevent. As a family-owned restoration company serving the Redding, CA area, we at Rush Relief Restoration know how crucial those first few steps are.

Here’s a step-by-step guide to help you take control of the situation and protect your home.

Step 1: Stop the Source (If Safe to Do So)

If the water is coming from a broken pipe or appliance, shut off the water supply immediately. If it’s from outside flooding, wait until it’s safe before entering the area.

📘 Need help locating your main water shutoff? Check out this guide from the American Red Cross.

Know where your water shut off valve is located

Step 2: Turn Off Power to Affected Areas

Water and electricity are a dangerous mix. If you can safely access your breaker box, turn off power to rooms that are affected.

If you’re unsure, don’t take the risk — call an electrician or your utility provider for help.

Step 3: Document the Damage for Insurance

Before you start cleaning up, take clear photos and videos of the damage. Capture standing water, soaked materials, affected furniture, and anything else of value.

This documentation will be key when you file your insurance claim.

Step 4: Call Your Insurance Company

Report the loss as soon as possible. Many homeowners’ insurance policies cover water damage (but not always flood damage, which may require separate coverage).

Ask if you can hire your own restoration company — in most cases, you have the right to choose who does the work.

Step 5: Contact a Certified Restoration Company

Quick response = less damage. A professional water damage restoration company will:✔ Remove standing water✔ Dry affected areas✔ Prevent mold growth✔ Work with your insurance adjuster

Rush Relief Restoration is IICRC certified and responds 24/7. Our family works hard to treat your home like our own.

📘 Want to understand the importance of certified restoration? Learn more from the IICRC official site.

Rush Relief is ready to respond to any call any time of day or night

Step 6: Begin the Drying Process

Professional teams will use equipment like air movers and dehumidifiers to thoroughly dry walls, floors, and hidden areas. This is key to preventing mold growth and future structural issues.

DIY drying often isn’t enough — hidden moisture can cause serious damage over time.

Equipment set and monitored by certified technicians is key in the drying process

Step 7: Keep a Record of All Work Done

Keep receipts, reports, and communications from your restoration company. This helps with insurance follow-ups and ensures your claim is processed smoothly.

In Summary

Fast action after water damage can save your home — and your wallet. The most important steps are:

• Stay safe

• Document the damage

• Bring in certified professionals quickly

If you’re in the Redding or Northern California area and dealing with water damage, call Rush Relief Restoration. We’re here 24/7 to help your home feel whole again.

📞 530-720-0112🌐 www.rushtoprotectmyhome.com